Yesterday we told how the Windows Phone 7.8 update was affecting some
devices with battery and data usage issues. Today we have news of a
further problem since the Windows Phone 7.8 update, which affects the
volume control although this problem seems to be particularly affecting
the Nokia Lumia 800.
Many users of the Nokia Lumia 800
would have been pleased to get this firmware update, which offered
users resizeable Live Tiles, themes from Windows Phone 8 and the option
of Bing wallpaper on the lock screen. However if they had known that
some Lumia 800 users were now having problems with the volume control on
their phone since the update they may have chosen to forego the upgrade
to Windows Phone 7.8.
Lumia 800 owners on forums have been reporting a drop in volume
strength after the software update, which apparently is so bad that they
are having to turn up the volume twice as far as previously, just to
hear it at the same level. Others are saying they cannot hear low
music at all. The problem is definitely with the update rather than the
hardware itself as reflashing Windows Phone 7.8 back on devices that
have been affected by the issue then removes the problem.
Other Nokia Lumia handsets have been previously affected by volume
control issues but this problem for the Lumia 800 has only been noted
since the 7.8 update. We’re not sure if these are a few isolated
incidents or if this problem is more widespread so we’d like the help of
readers on this one.
We’d like to know if you are aware of any issues with the volume
control of your Lumia 800 since the Windows Phone 7.8 update? Let us
know by sending us your comments.
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