Christmas is fast approaching, a very expensive time of year for most
when you have to shell out for gifts for family and friends. And no
doubt there are many that would like to receive one of Apple’s iOS
tablets for Christmas. However, I figure not many will be as lucky as a
couple of Best Buy customers when it comes to ordering an iPad.
It seems that Best Buy is playing Santa this Christmas for a couple
of fortunate customers anyway, because according to an article on the Consumerist, a Best Buy customer ordered an Apple iPad for her son for Christmas, but when the package was received the box contained not one iPad but five.
A tad surprised that Best Buy had sent five instead of one iPad the
customer checked the invoice, which stated one iPad, although the box
label clearly stated count 5. The Consumerist contacted Best Buy on
behalf of the customer inquiring what should be done about the other
four iPads.
To which Best Buy responded that they had obviously made a mistake.
However, in the spirit of the holidays the customer is encouraged to
keep the iPads and give them to family, friends, or people in need such
as a charity or school.
Seems very generous of Best Buy to acknowledge the mistake and very
generous to say keep them, but as mentioned above this isn’t the only
customer to have received this festive gift from the big box retailer,
as apparently another customer who ordered an iPad also received a box
of five.
And yes you’ve guessed it, this second customer was also told to keep all five of the iOS
slates. The customer, called Nick, called Best Buy’s 1-800 number, and
was informed that there was nothing that could be done because their
system only showed one iPad as being sent.
Nick was told he could try returning the excess slates to a Best Buy
store, but as he had some concerns over how traceable the return would
be, so has decided to hang onto the tablets until Best Buy comes
knocking or until a reasonable time has gone by.
0 comments:
Post a Comment